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Monitoring and Evaluation Officer

Trickle Up

Full-time Staff - Zimbabwe, Africa

Apply by: 28th April 2017

About Trickle Up

Founded in 1979, Trickle Up (TU) empowers people living in extreme poverty to take the first steps out of poverty, providing them with resources to build livelihoods for a better quality of life. TU partners with local agencies to serve marginalized groups including indigenous populations, scheduled castes and particularly vulnerable people within those groups such as women, single mothers, widows and people with disabilities. TU also leverages this expertise to equip governments and large institutions to design and implement effective livelihood programs for people living in extreme poverty.

TU’s core capacities are rooted in the CGAP/Ford Foundation “Graduation Approach,” a proven global initiative that links elements of safety nets, microfinance and livelihood programming in a carefully sequenced intervention. Graduation components include livelihood and household management training, regular household coaching, the use of cash transfers to jump-start or expand livelihood activities, savings group formation for financial inclusion and building social capital, and partnerships to increase access to information and public services.

Our partners include the United Nations High Commissioner for Refugees (UNHCR), with which we have established the first-ever Graduation pilots working with displaced populations, and two state government agencies in India, with whom TU is working to integrate the Graduation approach into social protection programs to effectively reach and benefit ultrapoor populations. TU has also established or planned government partnerships in Paraguay, Nicaragua, Burkina Faso and Mexico.

TU has a strong gender focus and 98% of participants are women. We are an evidenced-based organization that continually measures and analyzes our impact to adapt and improve our programs. Visit for more information.

Position Overview:

Since 2013, UNHCR has partnered with TU to maximize its efficiency and impact to build the long-term resilience of refugees through livelihoods programs that utilize the Graduation Approach. The M&E Officer, which may be based in New York, NY (U.S. citizens/appropriate U.S. visa holders) or in select UNHCR regional offices (other citizenship statuses) with travel to Geneva, NY, Zimbabwe and other operations, will support UNHCR country operations and HQ staff in the rollout of the UNHCR Livelihoods revised monitoring indicators to graduation operations. S/he will also coordinate efforts to promote cross-regional learning and collaboration across UNHCR, TU, and implementing partners. The M&E Officer will identify and document best practices and lessons learned from UNHCR, TU, and the larger community of Graduation practitioners and support their dissemination. This position requires a great deal of collaboration across TU and UNHCR teams and offices, within which organizational cultures and capacities vary, necessitating a high degree of reflection and flexibility in order to meet objectives. This position is grant-funded with renewal contingent upon funding.

Under the supervision of TU’s Director of Technical and Strategic Alliances, and in close collaboration with the UNHCR Livelihoods staff at headquarters and regionally, the Monitoring and Evaluation (M&E) Officer will support UNHCR’s global initiative to improve monitoring and evaluation tools and processes for livelihoods, with a specific focus on the Graduation Approach. S/he will do the following:

Develop monitoring and evaluation tools to integrate with existing systems, enabling UNHCR operations to collect data on progress of participants in the Graduation Approach that meet the needs of variety of stakeholders (UNHCR operations and HQ staff, implementing partners, TU).

Develop guidelines for use of the tools, their integration with other data collection systems and practices in use by UNHCR partners, and global standards for collection and use of data.
Develop, test, refine and deliver technical assistance capacity building modules to train UNHCR livelihoods and TU staff in the use of tools, standards, and good practices.
Support UNHCR operations’ evaluation activities (e.g., endline evaluation in Ecuador) as needed.
Principal Functions

M&E Technical Assistance—in Zimbabwe or other Graduation Approach Operation

Work closely with UNHCR operation and local implementing partners to facilitate the rollout of global livelihood indicators and monitoring tools.
Develop, test, recommend, and support rollout of M&E tools, systems and processes for the Graduation Approach, utilizing UNHCR’s global livelihoods indicators.
Lead strengthening and communication of parameters for M&E systems for use by implementing offices.

Monitor and analyze M&E-related practices and outcomes; troubleshoot and advise relevant TU and UNHCR staff (field, regional, HQ) on corrective actions.

Design and facilitate capacity building of staff and partners on tools and standards. Lead in identification and development of capacity-building modules and/or link to capacity-building opportunities for UNHCR staff, as appropriate.

Support and promote the identification and implementation of learning and evaluation priorities within project plans and regional strategies related to livelihoods for refugees, and support the development of evaluation plans and partnerships as needed.

Knowledge Management & Learning

Research and document good practices and lessons learned for monitoring and evaluating Graduation and Refugees initiatives.
Leverage good practices and lessons learned to develop a toolkit or guide.

Create M&E modules for global Graduation and Refugees capacity building materials.
Contribute to program design by drawing on program evidence and learning across regions and on evidence from other organizations.
Network with other organizations working on Graduation and refugees to make recommendations and find areas of collaboration and knowledge-sharing related to M&E.
Support Evaluation of Graduation programs as needed

Advise and support UNHCR operations (such as in Ecuador and potentially Zimbabwe) to execute an evaluation.
Assessment of implementing partner tools and systems and, and provide training as required.
Advise on the use of monitoring data in the design of evaluations.

Qualifications and Experience

Master’s degree in social sciences, international development, evaluation or other related field.
Minimum 5 years of relevant experience in an M&E role, designing and implementing monitoring, learning and evaluation tools, and systems.
At least 5 years of proven work experience related to international development in areas such as applied research, technical assistance, capacity development, or coaching and mentoring.

Experience with M&E related to sustainable livelihoods, economic strengthening, and economic development for vulnerable populations. A focus on refugees is highly desirable.
Experience in quantitative and qualitative research methods, fielding surveys and leading primary data collection exercises.
Effective at collaborating and influencing across departments and organizations.
Experience working successfully within cross-cultural teams.
Experience living and working in developing countries, particularly rural areas, highly preferred.
Experience using quantitative analytical packages (SPSS, STATA, R, or equivalent) essential, experience with qualitative analytical packages desirable.
Experience with the UN system is desirable.

Knowledge and Skills

Ability to present complex data as simple, understandable information
Strong conceptual, analytical and critical thinking skills
Excellent writing, speaking and presentation skills in English
Proficiency in Spanish and/or French highly desirable
Strong training skills

Behavioral competencies

Highly organized self-starter with strong initiative
Effective as a team player, and promoting collaboration across teams
Responsible, goal-oriented, creative problem-solver
Proven ability to meet targets and deadlines
Superior interpersonal and diplomacy skills
Ability to handle multiple tasks simultaneously and set priorities
Willingness to work for up to a month at a time in rural areas with limited amenities

Salary and Benefits:

We offer a competitive salary and benefits for this full-time position. The successful applicant will join a dynamic, passionate, multicultural team deeply committed to the alleviation of extreme poverty. TU promotes a collegial, high-performing organizational culture in which staff communicate clearly and openly, and evince reflection, innovation, and mutual accountability.

To Apply:

To be considered, please click the following link, click the “Apply for this Position” button at the bottom of the page and follow instructions to upload your cover letter and resume. Applications will be considered on a rolling basis until April 28, 2017.

TU is an Equal Opportunity Employer. We value a diverse workforce and extend equal opportunity to all applicants and employees regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, disability, or any other status protected by law. Reasonable accommodation may be made to enable people with disabilities to perform essential job functions.

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